Influential people understand the power of words. They can speak pronouncements into existence. These pronouncements or declarations are powerful because they can be positive and uplifting, or negative and disempowering. You can learn to...
Do you understand and leverage the power of a leader saying thank you? Do you know your gratitude should be more than just a response? It feels good when someone says thank you. So,...
The words of a leader matter. Think hard before blindly voicing some common English idioms and simple sayings. Idioms, phrases, and sayings can be fun, sound exciting, or even powerful in speeches. They can be...
It’s general knowledge that a diverse organization will outperform a homogeneous one. This includes a diversity of experience; like managers involving the experiences of their non-management team members. Unfortunately, leaders sometimes forget that they...
I can do a better job improving myself if I know what needs improvement. That means constructive feedback. However, that is one management tool that’s often poorly executed. Exceptional leaders must master the art...
There is one tool that can keep you grounded in making decisions that align with your core values. It also keeps you focused on what’s important. This is an increasing need as our world becomes more...
Do you like managing difficult employees? I don’t. In fact, I don’t know anyone who does. Yet, if you are breathing and leading others, you will inevitably have to deal with a difficult member....
You are on the receiving end of an uncivilized communication that causes the hair on your neck to stand at attention. You gulp as you feel your emotions rise at an exponential rate. What...
You can increase your effectiveness in responding to hostile communications by using a simple acronym. The acronym is STAR: Stop. Think. Ask. Respond.
