The Power of Listening Well
Great speakers know how to be heard. Great communicators know how to be heard AND how to listen well. Listening well is more than just hearing what others have to say. There is an...
Tagged: Communication
How To Leverage The Power of Declarations
Influential people understand the power of words. They can speak pronouncements into existence. These pronouncements or declarations are powerful because they can be positive and uplifting, or negative and disempowering. You can learn to...
The Power of Saying Thank You
Do you understand and leverage the power of a leader saying thank you? Do you know your gratitude should be more than just a response? It feels good when someone says thank you. So,...
The Words of a Leader Matter – Even The Simple Sayings
The words of a leader matter. Think hard before blindly voicing some common English idioms and simple sayings. Idioms, phrases, and sayings can be fun, sound exciting, or even powerful in speeches. They can be...
Go to The Operating Floor for The Answer
It’s general knowledge that a diverse organization will outperform a homogeneous one. This includes a diversity of experience; like managers involving the experiences of their non-management team members. Unfortunately, leaders sometimes forget that they...
Give Constructive Feedback Like A Bowl of Cereal
I can do a better job improving myself if I know what needs improvement. That means constructive feedback. However, that is one management tool that’s often poorly executed. Exceptional leaders must master the art...
Your Personal Mission Statement – Your True North
There is one tool that can keep you grounded in making decisions that align with your core values. It also keeps you focused on what’s important. This is an increasing need as our world becomes more...
Help! My Employee is Difficult to Manage!
Do you like managing difficult employees? I don’t. In fact, I don’t know anyone who does. Yet, if you are breathing and leading others, you will inevitably have to deal with a difficult member....
How to Respond Effectively to Hostile Communication – Part 2
You are on the receiving end of an uncivilized communication that causes the hair on your neck to stand at attention. You gulp as you feel your emotions rise at an exponential rate. What...
How to Respond Effectively to Hostile Communication – Part 1
You can increase your effectiveness in responding to hostile communications by using a simple acronym. The acronym is STAR: Stop. Think. Ask. Respond.
