The Power of Saying Thank You
Do you understand and leverage the power of a leader saying thank you? Do you know your gratitude should be more than just a response? It feels good when someone says thank you. So,...
Category: Communication
The Words of a Leader Matter – Even The Simple Sayings
The words of a leader matter. Think hard before blindly voicing some common English idioms and simple sayings. Idioms, phrases, and sayings can be fun, sound exciting, or even powerful in speeches. They can be...
Give Constructive Feedback Like A Bowl of Cereal
I can do a better job improving myself if I know what needs improvement. That means constructive feedback. However, that is one management tool that’s often poorly executed. Exceptional leaders must master the art...
How to Respond Effectively to Hostile Communication – Part 2
You are on the receiving end of an uncivilized communication that causes the hair on your neck to stand at attention. You gulp as you feel your emotions rise at an exponential rate. What...
How to Respond Effectively to Hostile Communication – Part 1
You can increase your effectiveness in responding to hostile communications by using a simple acronym. The acronym is STAR: Stop. Think. Ask. Respond.
