Monthly Archive: February 2022

A student being difficult to authority 1

Help! My Employee is Difficult to Manage!

Do you like managing difficult employees? I don’t. In fact, I don’t know anyone who does. Yet, if you are breathing and leading others, you will inevitably have to deal with a difficult member....

Scrabble board with letters spelling out the words Ask and Respond representing how to respond effectively to hostile communication part 2. 0

How to Respond Effectively to Hostile Communication – Part 2

You are on the receiving end of an uncivilized communication that causes the hair on your neck to stand at attention. You gulp as you feel your emotions rise at an exponential rate. What...